To be a worldwide influence in establishing teamwork, trust and honest communication as the basis for interaction. We embody and teach respect, courage and closure as the means to enhance peace and productivity within people and organizations.
Arthur (Arky) R.
physician, author, speaker, and facilitator, Arky has been teaching teamwork
and change for the Learning Center since 1974. He has created customized
courseware and train the trainer systems for IBM USA, IBM International,
Applied Materials, and many others. As CEO of Learning Center, Arky also
teaches teamwork and
skills to organizations throughout the world.
Ciancutti's interest in effective teamwork grew out of his work as an Emergency
Department physician. He helped establish the first specialist Emergency
Departments at several hospitals, including Marin General Hospital, responsible
for all ambulance traffic in Marin County, California. During these years, he
noticed that health care delivery was sometimes compromised by ineffective
communication, confusion about priorities, or overlapping efforts. His
subsequent research led to an identification of the components of successful
working relationships. He began teaching teamwork and stress management
"preventative medicine" in 1973.
In 1974, the Learning Center became the first organization in the
United States to provide team building training to the business and health care
communities. Learning Center has worked with many teams, from Fortune 100
Directors to start-ups, across the spectrum of enterprise worldwide, on
customized projects with specific, often measurable deliverables. They have
provided customized train-the-trainer courses to many organizations.
Dr. Ciancutti has taught teamwork
and leadership at the Stanford Sloan Program, Graduate School of Business,
Stanford University. He is the first non-employee in IBM's history to teach the
IBM Basic Beliefs (Respect for the Individual) to IBM management. He developed
and delivered the course on Change Management for IBM. He supplied IBM USA and
IBM International with a turnkey (train-the-trainer) risk management system,
one of three core courses in use for IBM's current turnaround. He facilitated
the Financial Improvement Process, through which employees themselves trimmed
$25 million per year in overhead at the University of California San Francisco
Medical Center. He developed turnkey systems and customized courseware at
Applied Materials, City of Oakland, The Boeing Company and many
Dr. Ciancutti has
worked with many senior
management groups, including: IBM, Interop, Tandem Computers, Environmental
Service Products, Elan Pharmaceuticals, Tosco Refinery, Applied Materials,
Chevron Research, Spinecare, Federal Home Loan Bank, Leadership Forum, San
Francisco Chamber of Commerce, NEC America, Sony America, Broadcom, Bank of
America, Novellus, American Institute of Architects, California Society of
CPAs, Morgan Stanley, British Petroleum, American Blood Bank, Soar (San
Francisco 49ers physicians), Fox & Carskadon, UCSF Medical Center, Dexter
Hysol, Utilicorp, Guittard Chocolate, Zacson Corporation, Gordon Chong
Architects, Knight-Ridder Information, Women.com (now iVillage.com), WorldRes,
SRI International, Intellicorp, Tilia, ADP, Larkspur Hospitality and many
He has made
regular contributions to national radio and the print media. He is a regular
"brain trust" contributor to
Blasingame's Small Business Advocate radio show. His book,
Trust (CB/McGraw-Hill, 2001) has been a best seller in Silicon Valley
and continues to sell actively today. Dr. Ciancutti's other books include
The View From The Gurney Up (Technomics, 1984). He has published many
business articles (Business 2.0,
Silicon Valley Business Journal, California Employer's Group), some of
which are posted at www.learningcenter.net.
He is a popular speaker known for his lively
and humorous presentations on leadership, teamwork, and converting "them vs.
us" situations to trust and effective execution. He won the Speaker Achievement
Award at Visage (TEC Worldwide) for "outstanding contribution to increasing the
effectiveness and enhancing the lives of CEO's."
A graduate of Swarthmore College and Case
Western Reserve University School of Medicine, he completed his specialty
training in pediatrics at the University of California Medical Center in San
Francisco. He practiced pediatrics and emergency medicine from 1970 to
Dr. Ciancutti is the
founder of the Brewery Gulch Inn in Mendocino, California, named "Best of
California" (American Historical Inn Society) in 2005 and "Best of the Bay"
(PBS) in 2006. Learn the amazing story of how Dr. Arky Ciancutti found and
recovered the sunken redwood treasures which provided the beautiful
redwood for Brewery Gulch Inn.
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