Arthur (Arky) R. Ciancutti, M.D.
As a physician, author, speaker, and facilitator, Arky has been teaching teamwork and change for the Learning Center since 1974. He has created customized courseware and train the trainer systems for IBM USA, IBM International, Applied Materials, and many others. As CEO of Learning Center, Arky also teaches teamwork and change skills to organizations throughout the world.
Dr. Ciancutti's interest in effective teamwork grew out of his work as an Emergency Department physician. He helped establish the first specialist Emergency Departments at several hospitals, including Marin General Hospital, responsible for all ambulance traffic in Marin County, California. During these years, he noticed that health care delivery was sometimes compromised by ineffective communication, confusion about priorities, or overlapping efforts. His subsequent research led to an identification of the components of successful working relationships. He began teaching teamwork and stress management "preventative medicine" in 1973.
In 1974, the Learning Center became the first organization in the United States to provide team building training to the business and health care communities. Learning Center has worked with many teams, from Fortune 100 Directors to start-ups, across the spectrum of enterprise worldwide, on customized projects with specific, often measurable deliverables. They have provided customized train-the-trainer courses to many organizations.
Dr. Ciancutti has taught teamwork and leadership at the Stanford Sloan Program, Graduate School of Business, Stanford University. He is the first non-employee in IBM's history to teach the IBM Basic Beliefs (Respect for the Individual) to IBM management. He developed and delivered the course on Change Management for IBM. He supplied IBM USA and IBM International with a turnkey (train-the-trainer) risk management system, one of three core courses in use for IBM's current turnaround. He facilitated the Financial Improvement Process, through which employees themselves trimmed $25 million per year in overhead at the University of California San Francisco Medical Center. He developed turnkey systems and customized courseware at Applied Materials, City of Oakland, The Boeing Company and many others.
Dr. Ciancutti has worked with many senior management groups, including: IBM, Interop, Tandem Computers, Environmental Service Products, Elan Pharmaceuticals, Tosco Refinery, Applied Materials, Chevron Research, Spinecare, Federal Home Loan Bank, Leadership Forum, San Francisco Chamber of Commerce, NEC America, Sony America, Broadcom, Bank of America, Novellus, American Institute of Architects, California Society of CPAs, Morgan Stanley, British Petroleum, American Blood Bank, Soar (San Francisco 49ers physicians), Fox & Carskadon, UCSF Medical Center, Dexter Hysol, Utilicorp, Guittard Chocolate, Zacson Corporation, Gordon Chong Architects, Knight-Ridder Information, Women.com (now iVillage.com), WorldRes, SRI International, Intellicorp, Tilia, ADP, Larkspur Hospitality and many others.
He has made regular contributions to national radio and the print media. He is a regular "brain trust" contributor to Jim Blasingame's Small Business Advocate radio show. His book, Built on Trust (CB/McGraw-Hill, 2001) has been a best seller in Silicon Valley and continues to sell actively today. Dr. Ciancutti's other books include The View From The Gurney Up (Technomics, 1984). He has published many business articles (Business 2.0, Silicon Valley Business Journal, California Employer's Group), some of which are posted at www.learningcenter.net.
He is a popular speaker known for his lively and humorous presentations on leadership, teamwork, and converting "them vs. us" situations to trust and effective execution. He won the Speaker Achievement Award at Visage (TEC Worldwide) for "outstanding contribution to increasing the effectiveness and enhancing the lives of CEO's."
A graduate of Swarthmore College and Case Western Reserve University School of Medicine, he completed his specialty training in pediatrics at the University of California Medical Center in San Francisco. He practiced pediatrics and emergency medicine from 1970 to 1979.
Dr. Ciancutti is the founder of the Brewery Gulch Inn in Mendocino, California, named "Best of California" (American Historical Inn Society) in 2005 and "Best of the Bay" (PBS) in 2006. Learn the amazing story of how Dr. Arky Ciancutti found and recovered the sunken redwood treasures which provided the beautiful redwood for Brewery Gulch Inn.