Health
Care Philip B. Scott, Chief Operating Office, Intercontinental
Services, Inc. Specialists
in Senior Living Centers "Our company's entire culture radically evolved
as a result of the Learning Center's TRUST model. It is amazing how humans can
assume TRUST exists when in fact it is true vapor! The
presentation and subsequent follow up sessions from the Learning Center's team
helped us discover how TRUST is evidenced and maintained. This is a process
shift that transcends capacity, experience and education. It is truly a
universal "silver bullet" of communication. Using productive accountable
communication has bought all of us many more hours of relevant productivity
each workday. I highly endorse investing in this training and the fabulous
follow-up coaching sessions. Your organization will never be the
same."
William B. Kerr, Director,
Medical Center at UCSF "We
received excellent feedback on both the content and format of the Program and
feel it contributed to the accomplishment of the Task Forces, which identified
$20 million of expense reductions."
William Hawn, Asst.
Admin., Alta Bates Hospital "Volume has increased 5-10% while productive labor has been maintained
at the budgeted level...sick leave has been reduced...the quality indices all
met or exceeded established targets. Overall, the project has been very
successful."
Norma Imwalle, Personnel
Officer, Fairmont Hospital "This has been the only program that Fairmont has participated in that
produced only positive comments and positive changes."
Anil Bhatnager,
Children's Hospital/Oakland "In sum, the program did exactly what it was supposed to do - serve as
a climate builder and a forum for the purposes of portraying the current
organizational climate and creating a stage for positive change."
Myrtle McDowell,
Director H.R., San Jose Hospital
"Rarely have we enjoyed a program as
much as we enjoyed the Dynamics of Teamwork presented by the Learning
Center."
Leland Winters, Admin.,
Crystal Springs Rehab Center "In my opinion, the workshop is an invaluable tool available to
hospital administrators to make them more effective."
Miles Miller, President,
Bay Nurses "Ours is a very
intense, stressful working environment.. . Our turnover has ended (no turnover
for more than 1 year!) and our sales are up. As president of Bay Nurses it
pleases me to see how worthwhile an investment of time and money in a workshop
can be."
