What We Do
Since 1976 Learning Center has supplied fully customized team and leadership development solutions to industry worldwide. We work to a desired outcome list, often objective and always specificand absolutely guarantee our work.
Through the years, our client list has included enterprises of almost every description, from startup company management consulting, to IBM Worldwide and Elan Pharmaceuticals, from hi-tech through rock-n-roll to health care delivery and the Federal Reserve Bank.
Learning Center workshops are raising the performance bar in corporate America and throughout the world. Our client partners are organizations that require performance improvement, whether a whole company or a unit of a whole company. We look for leaders committed to long term competitive advantage through the conscious creation of positive culture based on teamwork, accountability, closure and earned trust. Learning Center gives definition to the art of execution in business.
We are experienced with technology, manufacturing, service and health-care, startups of nearly every description and business mergers with different cultures.
Our favorite projects involve conversion of an entire culture from Random to Leadership culture. These projects usually start with the Lead Team and extend across, down and back up the organization over a period of 12-18 months. The result is a lasting competitive edge based on closure, accountability, commitment and the conversion of any them vs. us dynamics to a culture of earned trust.
Our approach includes methodologies for 1) pre-seminar interviews and audits to establish performance benchmarks, 2) a one to two day foundation training seminar with the full team, and 3) a wide variety of follow-up mechanisms to ensure full adoption of the delivered principles and achievement of client goals.
This approach has proven effective with large organizations such as IBM Worldwide, Novell and Knight-Ridder, as well as academic organizations such as The Stanford Graduate School of Business (Sloan Program). The Learning Center (TLC) has also had significant success with high growth smaller companies with fewer than 500 employees. Clients in this category include Macrovision, Consilium, ILC Technology, Mylex, Synergen Associates, Intellicorp and others. TLC has had significant success with start-ups as well, with Interop, Women.com, I-Pass, Greenough Communications and WorldRes as recent examples.
We also provide proven training courses with products in the following areas:
How We Do It
We use a combination of workshop and one-on-one coaching. Though we design and coordinate every project, all of our courseware is available for train-the-trainer.
We work with current, real challenges and opportunities within the organization. Our approach to each participant is customized and strictly self-discovery, never intrusive. Entire departments can be "assigned" to participate, and despite any initial skepticism enjoy the session and win in a multitude of performance areas. In every instance, we help participants bring to closure all major challenges, ending the foundation sessions with written business plans and proposals. We then follow each to completion (or train your professional trainers or your operators to do so). Case Studies.
Our Guiding Principles for Customized Projects
We will continuously tackle the toughest "real time" challenges.
We will bring everything to closure.
We won't make extra work. Everything will be aligned/synergized with current goals and leadership/team initiatives. Participants will learn by doing, observing the results and leveraging.
We will take ownership and build both trust and pride.
We will facilitate a "we" culture.
We will facilitate converting complaints into solutions.
We will think and act inclusively with our communications and solutions.
We will support the result until it's stable, then turn it over to your Team Champions.
The Time It Takes
We do not require a lot of time with your people. We precede all seminar work with assessment, often including private interviews. Here we assimilate a cross-section of opinion and perception and create with you clear desired outcome lists. Based on the resulting customization, we then provide each participant with brief pre-session work.
For the seminars themselves, one and a half to two days is usually plenty for the senior leadership foundation session. Plan on one full day for each foundation session for the rest of the workforce. We provide maintenance for all projects. Follow-up sessions vary from quarter through half-days to full days, spaced about quarterly (depending on participant initiatives and company growth). In these sessions, we follow initiatives, help correct and leverage slippage, include new hires, present new material and expand the foundation through topics such as Change, Growth, Culture and Leverage.
How It Starts
We often start with the Senior or Lead Team, consulting with and reviewing your needs. Send us an email at firstname.lastname@example.org and we'll send a proposal. No charge.
25 Years and Counting
Learning Center was founded in 1974 by Arthur R. (Arky) Ciancutti, M.D., at the time a practicing pediatrician. Early in his practice, Dr. Ciancutti discovered that he was better trained for the physical problems in his practice than he was for the relationship problems common in pediatrics.
Intrigued, he headed for the library to learn about "teamwork," whereupon (in 1973) he found nothing at all! This discovery led to a series of major changes: the first was from pediatrics to emergency medicine. Arky helped pioneer emergency medicine as a specialty for seven years while simultaneously studying multi-disciplined, cross-functional approaches to problems in the Emergency Department, with immediate and very visible results and consequences.
The resulting discoveries led to the simultaneous evolution of The Natural Learning Center (today's Learning Center), originally built around the principles and skills effective in the Emergency Department and today dedicated to customized use in the business and healthcare industry consulting worldwide. The Learning Center was the first to provide teamwork training to these communities.
Through the years, the foundation materials of Learning Center have acted as a springboard for many projects. For instance:
Weve mentioned here some company names that we think you may recognize. We have not included the hundreds of lesser-known company names: the startups, the small businesses, the non-profit organizations and the many other organizations that range from successful dot-coms to Native American schools: heroes, in our view, of successful innovation. But the success of every one of these projects is based on Learning Center methods.
Dr. Arky Ciancutti still directs The Learning Center and actively teaches. David Ciancutti (yes, they are real brothers) heads up the one-on-one Leadership Development section.
Dr. Arky Ciancutti now conducts some leadership workshops at his award-winning lodge in Mendocino, California. Contact Learning Center for details.